Frequently Asked Questions

Everything you need to know about our custom printing services.

What file formats do you accept for custom designs?

We recommend uploading your designs in high-resolution PDF, JPEG, or PNG formats. For the best print quality, ensure your files are set to at least 300 DPI.

How long does it take to process and ship my order?

Standard production takes 3-5 business days. Once printed, shipping transit times vary by location, typically arriving within 2-7 business days.

Can I request a physical proof before my full order is printed?

Yes, we offer physical proofing for bulk orders for an additional fee. Alternatively, a free digital PDF proof is provided for every order to ensure layout accuracy.

What is your return policy for custom printed items?

Because items are custom-made to your specifications, we cannot accept returns unless the product is defective or damaged upon arrival. Please contact support within 14 days if there is an issue.

Do you offer bulk discounts for large organizations?

Absolutely. We offer tiered pricing for high-volume orders. Discounts are automatically applied in the cart, or you can contact our sales team for a custom quote on very large runs.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.