Returns & Exchanges
At Staples Printing, we strive for perfection in every order, but if your custom prints don't meet your expectations, we offer a 30-day return policy for a full refund or exchange. Please note that personalized items with no manufacturing defects may be subject to a limited review process.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return or exchange.
Document the Issue
For quality-related concerns, please upload high-resolution photos of the printing error or damage to help our team expedite your claim.
Print Your Return Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original container.
Drop Off and Track
Hand over your package to the designated carrier; your refund or replacement order will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing